Support

Today, July 28th, 2023, is System Administrator Appreciation Day. A day I didn’t know existed until now but has been around since 2000.

It was during one of my first paid technical positions that I realized that sys admins, and other support staff including non-technical, can be a thankless job. A job where your only interactions with others is when something goes wrong.

During university I had a summer job as a Systems Analyst Trainee at TELUS Advertising Services (TAS). TAS was division of TELUS that created the phone books, both white (residential) and yellow (businesses) pages. I did typical IT tasks at the time such as setting up new computers with token ring network cards and helping staff issues such as accessing email. Also lots of printer issues.

Some notes so I remember how to fix this problem if it happens again and I don’t waste a bunch of time figuring it out right before a customer production release. Not a great start to my day.

This issue happened to me many moons ago when I first upgraded to VirtualBox 6 and Ubuntu 18. This is the second time so I better write down what I did so I hopefully remember if it happens a third time.

We’ve recently had some inquiries regarding Mini-Compressor on Windows 10. More specifically, customers who have been using it without problems, and are now experiencing trouble after upgrading to Windows 10 from Windows 7 or 8.

We hope this will help those of you potentially with this problem.

First of all, Mini-Compressor works on Windows 10.  The problem seems to be when users upgrade to Windows 10.

After successfully upgrading to Windows 10, you need to uninstall Mini-Compressor then re-install it. If you’re not sure how to do this, here are the steps.

Hello everyone! You must have thought we’ve dropped off the face of the earth, with our last real post being from September…

We’re still around.

1. Mini-Compressor is still alive and well.
2. Chris has been working away on a secret project (shhh).
3. Ada, in between answering customer Mini-Compressor support questions, briefly forayed into the restaurant world at Battista’s Calzone Company.

Although SaturdayMP and Battista’s are very different, we found both are very similar as well:

Yesterday, September 28, we physically relocated our website in cyberspace. My apologies if you had trouble viewing the website yesterday during the move. We ran into some trouble with setting up our forwarding address and some people got sent to the non-existent old website address. Everything should be sorted out by now but if you are still having trouble viewing the site please let us know at support@saturdaymp.com.